Privacy Policy

This privacy policy is applicable to the Red Pen app (hereinafter referred to as "Application") for mobile devices, which was developed by Red Labs s.r.o. (hereinafter referred to as "Service Provider") as a Freemium service. This service is provided "AS IS".


What information does the Application obtain and how is it used?
User Provided Information

The Application acquires the information you supply when you download and register the Application. Registration with the Service Provider is not mandatory. However, bear in mind that you might not be able to utilize some of the features offered by the Application unless you register with them.

The Service Provider may also use the information you provided them to contact you from time to time to provide you with important information, required notices and marketing promotions.


Automatically Collected Information

In addition, the Application may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application.


Does the Application collect precise real time location information of the device?

This Application does not gather precise information about the location of your mobile device.

This Application collects your device's location, which helps the Service Provider determine your approximate geographical location and make use of in below ways:

  • Geolocation Services: The Service Provider utilizes location data to provide features such as personalized content, relevant recommendations, and location-based services.
  • Analytics and Improvements: Aggregated and anonymized location data helps the Service Provider to analyze user behavior, identify trends, and improve the overall performance and functionality of the Application.
  • Third-Party Services: Periodically, the Service Provider may transmit anonymized location data to external services. These services assist them in enhancing the Application and optimizing their offerings.

Do third parties see and/or have access to information obtained by the Application?

Only aggregated, anonymized data is periodically transmitted to external services to aid the Service Provider in improving the Application and their service. The Service Provider may share your information with third parties in the ways that are described in this privacy statement.


Please note that the Application utilizes third-party services that have their own Privacy Policy about handling data. Below are the links to the Privacy Policy of the third-party service providers used by the Application:

The Service Provider may disclose User Provided and Automatically Collected Information:

User-Generated Content (UGC)

All content created, uploaded, or submitted by users in the Application, including text, audio, translations, or examples, becomes the sole intellectual property of Red Labs s.r.o. You grant the Service Provider full rights to use, reproduce, modify, distribute, or display such content in any medium worldwide. The Service Provider may also review, remove, or moderate content at its discretion.


Account Termination

The Service Provider reserves the right to terminate or suspend user accounts at any time, for any reason, with or without notice. This applies to all users, including those who have paid for the service. Upon termination, the Service Provider may delete all associated data and content.


What are my opt-out rights?

You can halt all collection of information by the Application easily by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.


Data Retention Policy, Managing Your Information

The Service Provider will retain User Provided data for as long as you use the Application and for a reasonable time thereafter. The Service Provider will retain Automatically Collected information for up to 24 months and thereafter may store it in aggregate. If you'd like the Service Provider to delete User Provided Data that you have provided via the Application, please contact them at support@redpenchinese.com and we will respond in a reasonable time. Please note that some or all of the User Provided Data may be required in order for the Application to function properly.


Children

The Service Provider does not use the Application to knowingly solicit data from or market to children under the age of 13.


The Application does not address anyone under the age of 13. The Service Provider does not knowingly collect personally identifiable information from children under 13 years of age. In the case the Service Provider discover that a child under 13 has provided personal information, the Service Provider will immediately delete this from their servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact the Service Provider (support@redpenchinese.com) so that they will be able to take the necessary actions.


Security

The Service Provider are concerned about safeguarding the confidentiality of your information. The Service Provider provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve their Application. Please be aware that, although we endeavor provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.


International Data Transfer

Your information may be transferred and stored outside of Slovakia and the European Union, including in countries with different data protection laws. By using the Application, you consent to such transfers.


Changes

This Privacy Policy may be updated from time to time for any reason. The Service Provider will notify you of any changes to the Privacy Policy by updating this page with the new Privacy Policy. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.


This privacy policy is effective as of 2025-01-01


Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the Slovak Republic. Any disputes arising from or relating to this Privacy Policy or the Application shall be resolved exclusively in the courts of Slovakia.


Your Consent

By using the Application, you are giving your consent to the Service Provider processing of your information as set forth in this Privacy Policy now and as amended by us. "Processing” means using cookies on a computer/hand held device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information.


Contact us

For questions or suggestions regarding the Privacy Policy, please contact Red Labs s.r.o. at: support@redpenchinese.com